Contact technical support
Need help with Meowtangle Ring Puzzle? Email heydtehn484@gmail.com.
Include your app version, iPhone or iPad model, iOS/iPadOS version, the level involved, and a short description of what happened. If useful, attach a screenshot with personal information removed. Your email app opens when you select the button; nothing is sent automatically.
We review requests as we are able. Response times vary, and this page does not promise a fixed response time or a guaranteed resolution.
How do I free the rings?
Drag a ring to rotate it. Look for its opening and the pieces around it, then turn it until it has a clear path out. Start with a ring that has room to move. Larger arrangements may need a different order.
The Laser Gun lets you choose a piece to remove. A Rocket chooses a piece to break away. Once Star Shop unlocks, use stars earned through play for available tools and backgrounds. Stars and items are in-game resources with no cash value.
A puzzle or the app is not responding
- Close and reopen the game.
- Check the App Store for an available game update.
- Restart your device and check that it has available storage.
- If the issue continues, email us with the steps that reproduce it and the level number.
Avoid deleting the game as a first troubleshooting step: deletion can remove local progress.
Music, sound, and vibration
Open the game’s Settings to change music, sound, and vibration. Also check your device volume, silent-mode settings, connected audio devices, and system haptics settings. Vibration availability depends on your device.
Saved progress and changing devices
Progress and preferences are stored locally. The game currently has no player account or developer-operated cloud synchronization. We cannot look up or restore your progress from a server. Device backups may behave differently depending on your Apple settings.
Deleting the app or its data can remove progress, items, and settings. Contact us before reinstalling if you are troubleshooting a save problem.
Privacy and data requests
The current game has no advertising or developer-side data collection. To understand local saves, voluntary email support, and website hosting, read the Privacy Policy.
For privacy questions or deletion of support correspondence, email heydtehn484@gmail.com with the subject “Privacy request”. Never include a password or payment details.